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Terms & Conditions

Airport Transfers

All rates are in pounds sterling and inclusive of Collision Damage Waiver, VAT and 24 hours roadside assistance. Daily rates apply to a 24 hour period.

Insurance

Rates include Collision Damage Waiver, but there is an excess on every rental which is indicated to the hirer at the time of rental. Collision damage waiver (CDW) does not cover damage to the mirrors, aerials, tyres, loss of off pull-out-stereos, overhead damage to vans and interior damage. Extra charge for valeting will occur if the condition of the vehicle on return, both inside and outside is in a worse condition. (E.g. liquid spillages, animal hair or any cigarette burns).

Collision Damage Waiver Is NOT Insurance

Third Party Insurance (TPI) offers unlimited indemnity in respect of third party injuries and property damage; LCR rates include TPI as required by law.

Premium CDW

Customers have the option to reduce the excesses applicable by purchasing Premium CDW. Premium CDW cover reduces or in some cases removes the excess applicable to the rental. Payment will be required at the commencement of the rental and the cost will vary dependent on the hirer and the vehicle hired, Premium CDW does not include cover for damage to the mirrors, aerials, tyres, loss of off pull-out-stereos, overhead damage to vans, fridge units and interior damage.

Examples of the charges for Premium CDW are below
Premium CDW Cost per Day Reduction
Groups A-D (Cars) £10.00 Excess from £600 – £300
Groups E-K (Cars) £15.00 Excess from £700 – £350
Groups M1 – M5 (People Carriers) £15.00 Excess from £800 – £350
Group S1 – S8 (Prestige Cars) £20.00 Excess from £1500 – £500
Group V1 – V5 (Commercials)* £12.50 Excess from £800 – £350
Freezer Vans FV1 – FV5(Freezer Vans)* £15.00 Excess from £800 – £350
Additional And Young Drivers

For a small additional charge additional drivers can be added. To qualify as an Additional Driver, the renter must show a valid driving licence at time of rental and be at least 23 years of age. For young drivers aged between 23 and 24, a small charge will apply.

Payment

We accept all major credit cards. A credit and residency check will be carried out. Proof of identity is required (e.g. passport, utility bill, flight details etc…). Deposits for estimated charges are required at the commencement of rental. Any refund of deposit, may take up to 28 days to be refunded , due to various parking regulations e.g. Congestion Charges, Bus Lane fines etc.

Driving License
  • Rental will be subject to a verification of the renter’s license and any additional drivers’. All renters/drivers are subject to having their driving records and licences checked. If a renter/driver does not meet the applicable rental requirements, including the guidelines for driving licences and driving records, they may be denied a rental. LCR is not responsible for the failure of any renter/driver to qualify for a rental under these requirements or guidelines.
  • LCR may verify your driving record with the local driving authorities. Renter must hold a valid drivers license for a minimum of 3 years.
Age Requirement

The minimum age for vehicle groups A-C and V1-V3  is 23 and varies according to the vehicle group / type.

Delivery And Collection

Delivery and Collection services are available on request. Delivery and collection service can be arranged for all London airports by request only. Vehicle will be returned at specified time of return. Any delays will be charged at 1/5 of the daily rate plus VAT, up to 5 hrs. Vehicle must be returned during office hours. Weekend rental start from Friday 13:00 hrs to Monday 09:00 hrs.( except Bank Holidays etc )

Foreign Travel

Vehicles may not be taken overseas without prior written consent. Overseas usage will incur an additional charge. Details on request.

Overtime / Late Charges

Vehicles returned after the pre-calculated return date/time of the pre-calculated return date/time will be charged an additional per-hour overtime rate.

  • Overtime for the reserved rate of the vehicle is billed on a prorated hourly basis up to the daily rate.
  • All other charges/optional items purchased at the counter (coverage products, child seats, etc) are billed at the full daily rate.

Vehicles returned over three hours later than the pre-calculated return date and time will be charged the full daily rate or extra day rate depending on the length of rental.

Fuel Charges

All rentals will be provided with a full tank of fuel. All Vehicles must be returned with the same level of fuel. Otherwise 15% charge will apply to the pump price to fill the vehicle.

Additional Conditions Of Hire

An administration fee of £35.00 (excluding tax) will apply per fine for parking / traffic or congestion charge fines.

In Central London the city has imposed a congestion charge scheme which is payable daily, Monday to Friday (Saturday and Sundays exempt) for each day that a vehicle moves within the zone.

The daily charge of GBP8 and is payable either by phone on 0845 900 1234 or on www.cclondon.com There is a fixed penalty for non payment.

The hirers attention is drawn to current regulations which impose severe penalties for loading vehicle in excess of their payload or seating capacity.

LCR reserves the right to refuse any rental business without disclosing the reason.

Payment / Identification

Customer must meet London Car Rentals requirements to rent a vehicle. All renters will be required to provide a deposit in addition to the rental charges taken in advance of the rental commencing. When the rental vehicle is returned in accordance with the rental terms and conditions, the deposit will be refunded at the time of rental and in some instances; the refund will be mailed to the customer following the return of the rental vehicle.

The renter must have funds to cover excess and fuel prepayment

Please see below for customer identification requirements –
In addition to the above, rentals in the UK require photo identification by either a driving licence and counterpart OR old style full driving licence and one of the following, confirming address:-

1. Evidence of place of employment

2. Building society deposit book/statement

3. TV licence

4. Bank statement

License

If you have a new style Photo Driving licence which commenced in July, 1998 then you must bring both parts of the license with you

Old style paper licences (which do show endorsements) will be valid until their expiry date however you must also produce a valid passport or another form of ID

Licences issued overseas must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required along with a passport.

Also, endorsement restrictions on driving licenses apply. If any of the following endorsements appear on your driving license then we will be unable to rent you a vehicle: UT, IN, DD/DR (within 5 years of offence). Also two or more periods of disqualification.

London Car Rentals – Terms and conditions
1. Your contract with us
When you sign the form over the page you accept the conditions set out in this rental agreement.
2. In this Agreement the following terms shall have the meanings hereby respectively assigned to them.
Hirer: The person named as such overleaf.
Excess Liability: The sum specified overleaf as the excess liability per accident in case of vehicle being damaged or stolen whilst on hire.
Driver: The Hirer and/or other person named as such overleaf or any other person previously approved by the Lessor to drive the vehicle.
Rental Period: The period from the date and time out stated overleaf until the vehicle is returned to the Lessor.
Vehicle: The original vehicle described overleaf or any replacement vehicle.
Payment: The Hirer/Driver are require to pay a deposit plus rental charges. The hire charges for rental period are calculated in accordance with the Lessorʼs current tariff. The deposit
may take up to 28 days to be refunded.
Accessories: All accessories supplied with the vehicles including, but not limited to, the spare wheel and tools.
3. The Hirer acknowledges that the vehicle is fit for his/her purpose and is in good condition and undertakes to return it and its accessories on the date specified in the same condition,
fair wear and tear accepted, to the address specified overleaf.
4. During the rental period the Hirer shall keep the vehicle, and its accessories in their or any driverʼs possession, free from legal process or lien and, when not in use, adequately protected
and secured.
5. The Hirer and any Driver shall ensure that the vehicle will not be used:
a. For hire or reward.
b. For racing, peacemaking, rallying, speed testing, driving tuition or similar purposes of for propelling of towing any vehicle, trailer or other object.
c. In any manner which might render void the insurance policy, or other contract of insurance.
d. For any illegal purpose or in contravention of any legislation affecting the vehicle, its use or construction.
e. By any person who:
i. is not licensed to drive the vehicle
ii. is under 23 years of age or over 75
iii. is under the influence of drink or drugs
iv. has given a fictitious name, age or address
v. has not been approved by the Lessor as a Driver
vi. has been convicted of a motoring offence the details of which have not been disclosed in writing to the Lessor at the commencement of the hire.
f. Outside England, Wales or Scotland without the prior consent of the Lessor.
6. The Hirer and any Driver agrees to pay on demand:
a. Rental charges.
b. Any appropriate Excess Waiver or Personal Accident, Personal Effects or Goods in Transit insurance fees.
c. A refuelling service charge if you have used, and not replaced, the quantity of fuel that we supplied at the start of the original rental.
d. The excess amount in respect of each incident resulting in damage to or loss of the vehicle its accessories or any property left stored or transported in or upon the vehicle.
e. Loss-of-income charge, when we demand it, if we cannot rent out the vehicle because it needs to be repaired, it is a write-off (can’t be repaired) or it has been stolen and
we are waiting to receive full payment of the vehicle’s value.
f. All charges/loss of income whilst the vehicle is unavailable for rental (when Driver/Hirer had its own insurance on hired vehicle) because of repairs.
g. All un-paid Parking fines, Congestion Charges, Bus lane fines or any other penalties incurred shall be charged to your account or payment taken from your credit or debit
card. An administration charge per fine shall be also be charged.
h. Any charges arising from Customs and Excise or any other Authority seizing the vehicle, together with a loss-of-income charge while we cannot rent out the vehicle, if and
when we demand this payment.
7. The Hirer and any Driver shall:
a. Ensure that the vehicle must only be driven by the Hirer and any other Driver named on the agreement, or by anyone else we authorise in writing.
b. Ensure compliance with the terms, conditions and limitations of the insurance policy, which shall be deemed to be included in this agreement as if the same were fully
set out herein.
c. Inform the Lessor immediately of any loss or damage to or fault developing in the vehicle.
d. At the request and cost of the Lessor permit to be done in his own name all acts and things as may be reasonably required by the Lessor for the purposes of repairing
the vehicle or enforcing any rights or remedies or of obtaining relief from other parties in respect of any loss of or damage to or in connection with the vehicle or its accessory
e. Indemnify the Lessor against any loss incurred by reason of any breach of this Agreement by the Hirer or any driver.
f. Ensure that maximum payload and individual axle plated weights are not exceeded.
g. Be responsible for the loading and unloading of the vehicle.
h. Obtain or maintain any necessary operatorʼs licence under the Road Traffic Acts.
8. The Hirer and any Driver shall not:
a. Without the prior consent of the Lessor incur any liability for repairs to the vehicle in excess of £25.
b. Be the agent or servant of the Lessor for any purpose.
c. Make any claim for loss of or damage to any property left stored or transported in or upon the vehicle.
9. Notwithstanding the payment of an excess waiver fee, the Hirer shall be responsible for payment of any excess amount where the loss of or damage to the vehicle or its
accessories arises from the wilful action of the Hirer or any Driver.
10. Our Insurance and damage protection:
If we arrange separate insurance, we will give you separate information on the insurance cover and any restrictions which may apply. Otherwise, the conditions of our insurance and
damage protection programme will apply. By putting your initials in the appropriate box over the page you are accepting the conditions of our insurance and damage protection
programme.
11. Your own insurance :
If we fill in the appropriate box over the page you may arrange your own fully comprehensive insurance for the full duration of the rental as long as you can prove that this insurance is
valid and have signed the confirmation over the page. If the vehicle is damaged or stolen you will let us negotiate with the insurers about whether the vehicle can be repaired or what
compensation is due to us. You are financially responsible for settling the full claim and paying all costs if the policy you have arranged fails and the vehicle is damaged, lost or stolen, or
a claim as made by any other party.
12. The period of hire as specified overleaf shall not be extended without the Lessorʼs express authorisation in writing and in any event the period of this Agreement shall not exceed
90 days.
13. The hirer and any driver shall hold harmless London Car Rentals Ltd from and against any and all losses, liabilities, charges, injuries, claims, lost and expenses arising from the
supply of the rental vehicle including any goods or food stuffs being carried in vehicles such as Freezer Vans during the rental term.
14. Any addition to or alteration of the terms and conditions of this Agreement shall be null and void unless agreed upon in writing by the parties.
15. Ending the Agreement:
a. If you are an individual the Lessor reserves the rights to terminate this agreement immediately and not provide any refund.
i. If we find out that your belongings have been taken away from you to pay off your debts, or a receiving order has been made against you.
ii. If you do not meet any of the conditions of this agreement.
iii. If you have an accident, or are involved in a serious motoring offence.
iv. The hired vehicle is taken away from the Hirer or driver by the police.
b. If you are a company, the lessor will end this agreement straight away if:
i. You go to liquidation;
ii. You call a meetings of creditors
iii. We find out that your goods have been taken away from you until you pay off your debts.
iv. You do not meet any of the conditions of this agreement.
c. If we end the agreement it will not affect our right to receive any monies due to the Lessor under the conditions of this agreement. The Lessor is will claim additional costs
from you if you do not meet any of the conditions of this agreement. If we are required to repossess the vehicle this will be carried out and charged to you.
16. Late Payment:
Interest which we will add every day to any amount you do not pay us on time, at the rate of 8% per annum above the base lending rate of the Bank of England from time to time.
17. Data protection:
You agree that we may use any information you have given us to carry out our own market research. If you break the agreement we can give this information to credit reference
agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisation.We can also give this information to the British Vehicle Rental and Leasing
Association (BVRLA), who can pass it on to any of its members for any purpose shown in the Data Protection Act 1998.
18. Governing law
This Agreement is governed by and is to be construed in all respects in accordance with the Laws of England. The parties submit to the jurisdiction of the English courts.
THESE TERMS AND CONDITIONS ARE PART OF THE RENTAL AGREEMENT.

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