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1. |
What is the Rental
Agreement?
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2. |
What documents do I need
to provide at the London Car Rentals Ltd when I pick the car up?
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3. |
Is there a maximum or
minimum age requirement for renting a vehicle with London Car Rentals Ltd?
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4. |
What method of payments
are accepted ?
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5. |
Can another person other
than a driver pay for the London Car Rentals Ltd?
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6. |
What types of insurance
can I get if I take London Car Rental 's insurance?
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7. |
Can I hire the car on my
own insurance?
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8. |
Can I get a vehicle
delivered and collected from my address?
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9. |
Who will be liable for
the congestion charge?
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10. |
Can anyone other than
myself drive the vehicle?
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11. |
Will there be a deposit
taken on my card when I collect the car?
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12. |
Is there a mileage
restriction on the vehicle?
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13. |
Do I need to check the
condition of the vehicle prior to leaving the location?
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14. |
Can I drive the rented
vehicle into another country?
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15. |
What if I have an
accident?
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16. |
Can I extend the rental
agreement?
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17. |
What happens if I return
the car late?
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18. |
Do I need to return the
car with a full tank of fuel?
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1. |
What is the Rental
Agreement?
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A rental
agreement is a formal contract signed by the customer and on behalf of
London Car Rentals at the time of the checkout. This legal binding shows the
terms and the conditions, the rate applied, insurance document. |
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2. |
What documents do I need
to provide at the London Car Rentals Ltd when I pick the car up?
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The
customer needs to present a driving license in the customer's name, issued
by the country of residence. The license must be a valid license (any
license not readable must be accompanied by an International Driving
License) and held for a minimum of one year. You will also need to present;
valid Credit card and any two identifications, in the form of any bill or
Bank Statement, under the drivers name, with the drivers current permanent
address on it. The bill must not be more than 8 weeks old. We do not accept
a passport as an I.D. |
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3. |
Is there a maximum or
minimum age requirement for renting a vehicle with London Car Rentals Ltd?
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The
minimum age for a driver to rent a vehicle is 23 years and above. The
license must be held with the driver for at least two year. |
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4. |
What method of payments
are accepted ?
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We accept
Visa, MasterCard, Diners, American Express . |
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5. |
Can another person other
than a driver pay for the London Car Rentals Ltd rental?
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Any person
other than the driver can pay for the actual rental, by filling in a credit
card authority form, taking full responsibility of the rental. A photocopy
of the card used for payment will be required. |
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6. |
What types of insurance
can I get if I take London Car Rental 's insurance?
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See Terms
and Conditions for more details. |
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7. |
Can I hire the car on my
own insurance?
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A valid
insurance certificate/ Cover Note needs to be provided at the time of the
contract, stating clearly that London Car Rentals's vehicle, will be covered
by the customers own insurance fully comprehensively. |
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8. |
Can I get a vehicle
delivered and collected from my address?
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You
certainly can, but by paying an additional charge, which is agreed, with the
London Car Rentals . |
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9. |
Who will be liable for
the congestion charge?
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The
congestion charge will be the liability of the customer. If you want us to
pay for the congestion charge, we can do that but there will be additional
charges involved. For more details call the branch. |
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10. |
Can anyone other than
myself drive the vehicle?
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The name
of the main driver is stated on the contract. Any additional drivers can be
added on our insurance by providing a valid driving license. Additional
charges will Apply. |
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11. |
Will there be a deposit
taken on my card when I collect the car?
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There is a
standard security deposit charge which is taken upfront on the customers
card and varies from vehicle to vehicle. It is refundable on the return of
the vehicle if there are no extra charges involved. |
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12. |
Is there a mileage
restriction on the vehicle?
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Not all
cars are subject to a mileage charge. For more information please call
London Car Rentals . |
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13. |
Do I need to check the
condition of the vehicle prior to leaving the location?
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Before
handing the keys over to the customer, we do a joint damage inspection, with
the customer, on the damage inspection report. On this report, we note down
the fuel level, the mileage, and the apparant damage on the vehicle. |
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14. |
Can I drive the rented
vehicle into another country?
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London Car
Rentals permits the customer to take the vehicle outside the geographical
borders of Britain to a number of countries with prior notice and the
arrangement of the additional insurance. |
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15. |
What if I have an
accident?
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London Car
Rentals provides a 24 hour breakdown cover which needs to be dialed in case
of any unfortunate event. In the event of a breakdown or an accident you
will recieve prompt assistance.
An accident report form needs to be filled in by the driver in the case of
an accident, giving a full account of the circumstances in which the
accident happened. |
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16. |
Can I extend the rental
agreement?
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You can
certainly extend the rental agreement by contacting London Car Rentals,
prior to the termination of the contract. The extension is subject to the
vehicle availibility and extra payments. The extra charges will be
calculated , with an authorisation requested on the given credit card. |
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17. |
What happens if I return
the car late?
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In most
cases the returns of less that 1 hour late (59 minutes), will not be charged
for any extra days. Any returns 60 minutes or later, will result in an extra
days charge, to the customer, on return of the vehicle. |
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18. |
Do I need to return the
car with a full tank of fuel?
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The fuel
level that the car is rented with, has to be returned at the same level. Any
shortage in the fuel level will be charged to the customer on return of the
vehicle. |
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